One question I often get from CEOs is: ‘This person is not performing, how do I exit them?’

Beyond the legal implications of doing this, the risk to the team morale and the business’s reputation, my answer is usually that it should never have got there in the first place, or to a performance plan with an exit in mind.

Chris Priebe, from Zelt and I got into how we can create a team culture that reduces the chances of having to have those conversations.