head-of-people-steph-thommen

Services

You might call it culture. I call it your People Operating System.

It’s the inner architecture of how your company actually works: how people relate to each other, how decisions are made, how information flows, how problems get solved. It’s the workflows, the SOPs, the unwritten rules, the values, the leadership style, and everything in between.

If you want your startup to scale without burning your people (or yourself) out, you have to get your People Operating System right first.

BOOK A FREE CALL

Complete People Operating System

Design the foundations of your People Operating System

Your team is growing, but you’re still in the weeds. Things get stuck unless you push them, delivery feels fragile, and “people issues” keep pulling you away from real leadership.

As your fractional Head of People, I own the design and implementation of your People Operating System: the inner architecture of how your company actually works.

Together, we:

  • Align your business goals with how your team needs to work.

  • Design ways of working, people ops, and communication rhythms that fit your organisation.

  • Implement and refine them until your team can execute without you in every detail.

The result:

A thriving team that stays, delivers, and runs without you—so you can step out of the weeds and lead the business. 

fractional-head-of-people-business-strategy
BOOK A FREE CALL

How I work

  1. Diagnose: We map how your company really works today: decisions, communication, ownership, and where things are breaking.

  2. Design: With your leadership and team, we design people systems and ways of working that fit your goals and your reality.

  3. Implement & Iterate: We roll out changes in your real operating environment, learn from them, and refine until they hold under pressure and adjust as the team environment changes.

BOOK A FREE CALL

People System Workshop

Design the foundations of your People OS

A full‑day session with your leadership team to design the foundations of your People Operating System.

You leave with:

  • A clear picture of how things work today,

  • Agreed behaviours and decision rules,

  • A practical blueprint for making your team more effective.

People-system-workshop
BOOK A FREE CALL

Power Hour

Get unstuck on a specific people or team problem

One focused hour to get unstuck on a specific people or team problem.

Ideal when you need straight answers on:

  • A repeating people issue,

  • A messy team dynamic,

  • A broken process in hiring, onboarding, or performance.

power-hour-business-help-steph-thommen
Book directly